WebCustomer Service. Customer service Apprenticeships will involve you working with customers and clients from the day you start. ... you’ll get qualifications the equivalent of … Web1. Apprenticeship Certificate in Customer Service Practitioner - Level 2. This certificate is nationally recognised and will be gained through on the job training and the assessment of this which includes written assignments, observations in the workplace, witness testimonies, work product , guided discussions and personal statements.

Customer Service Apprenticeship jobs in Manchester

WebEDN’s Customer Service Specialist Level 3 apprenticeship is aimed at mid-level managers. The programme focuses on developing a thorough understanding of your … For the Level 3 Customer Service Specialist apprenticeship, you will study these subject areas: Business Knowledge and Understanding Business-Focused Service Delivery Personal Development Customer Journey Knowledge Providing a Positive Customer Experience Customer Service Performance … See more If you do not have grades A-C/9-4 in GCSE Maths and English or equivalent, you will complete Functional Skills alongside the apprenticeship. It is nationally recognised, and is completed as part of the … See more Once you have completed this apprenticeship, there are several progression routes available, dependant on your industry and job role: 1. Team Leader/Supervisor … See more In short, for 20% of your apprenticeship, you must have time away from your regular duties to engage in training related to your post. This is known as off-the-job training, and could … See more As part of your apprenticeship, you will complete the End-Point Assessment (EPA). In short, this assessment will help you to showcase the … See more hen\\u0027s-foot pa

Apprenticeships - Home Office Careers

WebLevel: Level 3. Review: The apprenticeship should be reviewed after a maximum of 3 years. Status: Approved for delivery Level: 3 Reference: ST0071 Version: 1.0 Date … WebMar 2, 2024 · Level 3 Customer Services Specialist qualification Functional Skills (If required) Personal Learning and Thinking Skills Employment Rights and Responsibilities … WebA Customer Service Specialist apprenticeship at level 3 includes understanding of customers and customer retention, consumer branding and the customer experience. You’ll learn about complaints’ procedures, consumer law, how to exceed customer expectations & managing team performance. hen\\u0027s-foot pe